Whole Story support

A door for anything that felt wrong, and how to change what the coach knows or how often it speaks.

Tell Brian, in the app

Open You → Tell Brian. That is the door: a bug, an idea, or something that felt wrong. You can attach the app version and a failed request id — never health content — and, if you choose, the exchange you are writing about. Brian reads it himself and replies in the app. Nothing is copied to a ticket tool.

Export and delete

You → App and account. Export is a complete file of every record we hold. Delete removes the account and everything in it immediately. It cannot be undone.

Write to us

support@wholestory.health— for anything you cannot send from the app, or a question about your data.

How do I change or delete something it remembers?

You → So far. Tap a fact to correct it. The dots forget it. Forgetting is a real deletion: it will not keep using that sentence.

How do I stop it notifying me?

You → How the coach works with you. Notifications, or set How the coach behaves to Gently. Gently leaves the morning line on Home and sends nothing.

How do I steer the coach?

You → How the coach works with you is where this lives. Name subjects to leave alone, set how often it asks in the evening, how much it says, what to call you, and what a check-in focuses on: goal, plan, noticing, reflection, or the coach’s choice. Notifications are on the same screen.

What does it do day to day?

Each night it looks at the day and writes one morning line when something is worth saying. It reads Apple Health when you have connected it, plus meals, feelings, doses, sessions, and anything you have corrected under You → So far. Quiet nights stay quiet, and an empty morning is not a missing feature.

Deciding whether to start, or wondering what happens to your health data?The questions people ask is the page for that.